7. How to assign label, team member & status in chat ?

Assigning the Labels

Steps:

  1. Open the Particular Chat and Click on info on your right top

  2. Click on the Plus Icon in the Labels and select the required Labels to assign

  3. Now, you've assigned the new Labels

Assigning the Team Member

Steps:

  1. Open the Particular Chat and Click on info on your right top

  2. Click on the Team Member section Drop Down

  3. Select the required team member

  4. Now, you've assigned the Team member

Assigning the Status

Steps :

  1. Open the Particular Chat and Click on info on your right top

  2. Click on the Status section Drop Down

  3. Select the required Status

  4. Now, you've assigned the Status

Kindly refer the short Video for better understanding

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