WhatsApp Business API - Unsupported Messages
Last updated
Last updated
The reason why business might receive a empty message from user
Please note that, This is a list of message formats that WhatsApp doesn't support.
| Unsupported format | Description | Example |
|---|---|---|
Document file along with caption ex. pdf, ppt, docs, csv, etc., | When a contact / customer sends you a document file along with a caption |
