> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/bots/q-and-a-best-practices.md).

# Q\&A Best Practices

- [1. How to create my customise bot message ?](https://docs.whatstool.business/bots/q-and-a-best-practices/1.-how-to-create-my-customise-bot-message.md)
- [2. How to get the feedback using the bot and retrieve the data in Google sheet ?](https://docs.whatstool.business/bots/q-and-a-best-practices/2.-how-to-get-the-feedback-using-the-bot-and-retrieve-the-data-in-google-sheet.md)