# Features - [Labels](https://docs.whatstool.business/contacts-and-crm/features/labels.md) - [Custom Field](https://docs.whatstool.business/contacts-and-crm/features/custom-field.md): Customize information collection with Gallabox's Field Collection feature, creating and managing contact and company fields to suit your specific data needs perfectly. - [Status](https://docs.whatstool.business/contacts-and-crm/features/status.md): Status are used to categorize and organize conversations between businesses and customers. Businesses can apply status conversations to help manage and track the status or context of each interaction - [Quick Reply](https://docs.whatstool.business/contacts-and-crm/features/quick-reply.md): Discover the convenience of Quick Reply - message templates for quick access. Enhance customer interaction with attachments, emojis, and personalized touches. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.whatstool.business/contacts-and-crm/features.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.