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  • 📖Meta Guide
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      • 1. How to verify facebook business account ?
      • 2. How to see quality score ?
      • 3. How to apply for green tick ?
      • 4. How often phone number status changes ?
      • 5. What are the types of error code for failed message ?
      • 6. How to request review to enable the business manager account ?
      • 7. Template guidelines
      • 8. How to Edit display name and delete the Whatsapp API Number ?
      • 8. How to disable 2FA in the Meta
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  • 🈁CHATS
    • WhatsTool Business Chats Guide
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      • 1. How to initiate a new chat ?
      • 2. How to send a template ?
      • 3. How to send a catalog product ?
      • 4. How to send a quick reply ?
      • 5. How to request payment ?
      • 6. How to add private note ?
      • 7. How to assign label, team member & status in chat ?
      • 8. How to send multiple media in chat ?
      • 9. How to assign labels, custom field & status in bulk ?
      • 10. How to use click to chat ?
    • Efficiently using Chats
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    • WhatsTool Business Contacts guide
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      • 1. How to import CSV to add Contacts ?
      • 2. How to add contacts manually ?
      • 3. How to start campaign by selecting contacts ?
      • 4. How to edit the contacts ?
    • Efficiently using Contacts & CRM
    • Frequently asked questions
  • 📣CAMPAIGN
    • WhatsTool Business Campaign guide
    • Broadcasting the message
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    • Q&A Best Practices
      • 1. How to create a campaign ?
      • 2. How to schedule a campaign ?
      • 3. How to send session message in bulk ?
      • 4. How to retarget the customer using analytics ?
    • Efficiently using the Campaign
    • Frequently asked questions
  • 🤖BOTS
    • WhatsTool Business Bot guide
    • Ask Questions
      • Ask Email
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    • Set up Default Bot
    • Q&A Best Practices
      • 1. How to create my customise bot message ?
      • 2. How to get the feedback using the bot and retrieve the data in Google sheet ?
    • Efficiently using the Automation
    • Frequently asked questions
  • 🛒COMMERCE
    • WhatsTool Business Commerce guide
    • Connect the Catalog with Meta
    • Q&A Best Practices
      • 1. How to connect my catalogs in WhatsApp API ?
      • 2. How to create a catalogue ?
      • 3. How to add product items to catalogue ?
    • Frequently Asked Questions
    • Efficiently using the Ecommerce
  • 📄TEMPLATES
    • WhatsTool Business Templates guide
    • Q&A Best Practices
      • 1. How to create a template ?
    • Efficiently using Templates
    • Frequently asked questions
  • 🛠️SETTINGS
    • WhatsApp API Number
      • 1. How to update the whatsapp profile ?
    • Manage Team
      • 2. How to add team member in WhatsTool Business ?
      • 3. How to assign team member in assignment rule ?
    • Media Gallery
  • 💰Pricing
    • WhatsApp Conversation Credit (WCC)
    • WhatsTool Platform Pricing
    • Team Member - Add-Ons
  • 🖇️App Integration
    • Google Sheet
    • Zoho CRM
    • Pabbly Integration
    • Razorpay
    • Page
    • Shopify
    • Facebook Ads
  • 👨‍💻API DOCS
  • Miscellaneous
    • WhatsApp Business API - Unsupported Messages
    • Commonly asked questions in support
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On this page
  • 1. What to do in case of a ban final decision
  • 2. Scenarios that lead to Facebook Ad account disabled
  • 3. How do I fix a disabled Facebook ad account 2023?
  • 4. Is there a chance to recover a disabled Facebook account?
  • 5. How long does a Facebook ad account restriction last?
  • 6. Reasons for Request review in Facebook :

Was this helpful?

  1. Meta Guide
  2. Q&A Best Practices

6. How to request review to enable the business manager account ?

Previous5. What are the types of error code for failed message ?Next7. Template guidelines

Last updated 1 year ago

Was this helpful?

In this part of our social media series we’ll touch on advice and insights from a pro Facebook marketer. Read on if you find your Facebook Ad account disabled.

In 2022 Meta tightened their Ads rules. Based on Insider research, Facebook advertisers experienced more bans, longer reviews of up to 2 weeks, and problems accessing the appeal process. Even professional users with Ad budgets close to six figures reported they had difficulties in getting help from personal agents.

So don’t worry – you’re not alone. Facebook’s Ads policies and Terms of Services can be complex and difficult to navigate, and sometimes automated systems make mistakes. And if you are a small Facebook business just starting out with Facebook Ads, it might be even more challenging to get proper support for your first disapproved ad.

1. What to do in case of a ban final decision

Your Ads account can be disabled forever if:

  • you do not resolve your case in 30 days.

  • you request a review and they reply that it is a final decision. Sadly, it can happen even to innocent users.

Again, try to understand the ban reason to avoid it in the future. Keep away from using your friends accounts from your device where the ban took place: your IP might be blacklisted (depending on ban reasons) which might affect the other ad account trust level. Read on to know how to address the IP matter.

Creating another Ads account inside a Business Manager likely leads to a new ban. We recommend removing the current BM and moving all your assets to a new BM. To ensure that the old and new BMs are not connected, remove yourself from the old one. Using the same credit card in a fresh account will also likely result in an Ad account ban.

You can create only 2 BMs per user account. If you already have 2 Business Managers you will need to open a new personal account to proceed with your Ads. However, it is risky to have multiple Facebook accounts on 1 device.

2. Scenarios that lead to Facebook Ad account disabled

Note: this list of scenarios isn’t final. Mind the Advertising policies and be ready to face other ban reasons or system mistakes.

Ban reason

3. How do I fix a disabled Facebook ad account 2023?

If your Facebook ad account gets disabled in 2024, you can follow these steps to attempt recovery:

  • Go to Facebook’s “Account Quality” page.

  • Click on “Go to Account Quality”.

  • Click on “Request Review”.

  • In the form that appears, provide a detailed explanation of your ad activity and why you believe the disabling was a mistake.

The process might take a few days as Facebook will review your request. Don’t expect much as most accounts are disabled by automatic systems. Try reaching out for human support using methods described in the article.

4. Is there a chance to recover a disabled Facebook account?

Yes, there is a chance to recover a disabled Facebook account. You’ll need to submit an appeal through Facebook’s “Help Center”. Provide as much information as possible to support your appeal. The outcome will depend on the reason for the disabling and the result of Facebook’s review of your appeal.

5. How long does a Facebook ad account restriction last?

Yes. The duration of a Facebook ad account restriction, however, can vary. It depends on the severity of the policy violation. Some restrictions are temporary and may last just a few days or weeks. In more severe cases, you can get your account permanently down.

6. Reasons for Request review in Facebook :

Write this in the facebook :

"Hello Meta,

Kindly enable my business manager account as it much more important to run my business through Whatsapp API, I've update my Business website and that also obeys all your business policy. Kindly revaluate again and enable the account asap. My Website : </paste your website/> "

  1. Policy Issues :

Write this in the facebook :

"Hello Meta,

Kindly enable my business manager account as it much more important to run my business through Whatsapp API, my business obeys each and every policy given by the meta and all your business policy. Kindly revaluate again and enable the account asap. My Website : </paste your website/> " My Privacy Policy : </paste the link of privacy policy/>

Update business website : Kindly update your business website in the business info Link :

Link :

📖
https://business.facebook.com/settings/info?business_id=5239069806193055
https://business.facebook.com/business-support-home/