> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/app-integration/shopify.md).

# Shopify

### Shopify Automation Overview <a href="#shopify-automation-overview" id="shopify-automation-overview"></a>

Integrating Shopify with WhatsTool Business brings powerful automation to enhance your e-commerce experience. The messages are seamlessly managed through workflows, ensuring efficient communication with customers.

🛒 **Cart Abandonment Messages:** Recover lost sales by setting up automated cart abandonment messages. Customize the timing and actions post-message to re-engage potential customers, updating tags or emails effortlessly.

🛍️ **Order Confirmation and Updates:** Ensure a smooth post-purchase journey by automating Order Confirmation, Delivery Updates, and Order Cancellations. Simplify the process with ready-to-use templates and personalized actions after sending messages.

💼 **COD Confirmation Workflow:** Effortlessly handle Cash-on-Delivery orders with a two-step workflow. Automatically confirm orders in WhatsTool Business, and seamlessly update the status in Shopify for a streamlined COD confirmation process.

By integrating **Shopify with** WhatsTool Business, you will unlock a seamless e-commerce journey where automated workflows ensure timely and personalized communication at every stage of your customer's purchasing process.

## Steps to integrate the shopify :&#x20;

1. Go to Whatstool Business
2. Click on App Integration&#x20;
3. Select the Shopify&#x20;
4. Enter the Store name and URL of the store and click on the configuration&#x20;
5. Select the Workflow
6. Select the event which you need
7. Choose the template here and select the variables to trigger the message&#x20;
8. Once that is done, save this.
9. Turn the toggle to make it live&#x20;
10. Follow the same steps to other events as well&#x20;

{% hint style="info" %}
Kindly refer the below video for better understanding
{% endhint %}

{% embed url="<https://app.supademo.com/demo/clv52ofui18crs1g9ou4jcd8x>" %}
Shopify
{% endembed %}


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