8. How to Edit display name and delete the Whatsapp API Number ?
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A business phone number display name is the name that appears in WhatsApp Manager. It can also be displayed in WhatsApp chat thread headers, chat lists, and its profile, if the following conditions are met:
The business portfolio that owns the WhatsApp Business Account associated with the business phone number has completed .
The business phone number's name_status is APPROVED.
Once the above conditions are met, the business phone number's verified_name (Display name in WhatsApp Manager) is displayed.
Note that if a WhatsApp user has edited the business's profile name within the app, its edited name will be displayed instead.
You can set a display name when you add a business phone number in the App Dashboard > WhatsApp > API Setup panel, or in the WhatsApp Manager > Account tools > Phone numbers panel, if you haven't reached your phone number limit.
If you submit your business portfolio for and it becomes verified, we will either:
approve your display name
reject your display name
ask you to message more
In each case, we will notify you by phone_number_name_update webhook and Meta Business Suite notification.
If approved, we will set your business phone number's name_status to APPROVED.
If rejected, we will set your business phone number's name_status to DECLINED. We recommend that you re-review our , accordingly, and file an appeal via or .
If asked to message more, we don't have enough API usage data to determine if your number warrants a display name. Continue using the API, and take appropriate actions to improve your quality scores, and we will automatically re-review your display name at a future date.
Deleting Phone Numbers
Only an admin for the business portfolio can delete its business phone numbers.
A number can't be deleted if it has been used to send paid messages within the last 30 days.
If the number has been used to send paid messages within the last 30 days, you will be redirected to the Insights page showing the date of the last paid message. You can delete the number 30 days from this date.
To delete a registered business phone number:
If it doesn't automatically load the Phone numbers panel, navigate to Account tools (the toolbox icon) > Phone numbers.
Click the phone number's trash can icon and complete the flow.
You may be asked to provide your password if the phone number has a Connected status.
Load your business portfolio in the .