# 2. How to send a template ?

Steps:  When your having a chat with Customer and you want to send template.

1. Click on the Template icon inside the chat. 
2. Choose  the Template and provide the variables ( If Necessary ) and click on select Template.
3. Click on Send Template.

{% hint style="info" %}
Kindly refer the short Video for better understanding
{% endhint %}

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Template&#x20;
{% endembed %}