> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/bots/bot-actions/unassign-conversations.md).

# Unassign Conversations

Ensure seamless customer service by utilizing this card. Connect the final card to retain crucial data and enhance efficiency.

This card is used to unassign the conversation created when a customer goes through the chat-flow.

The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.