> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/bots/bot-actions/unassign-conversations.md).

# Unassign Conversations

This card is used to unassign the conversation created when a customer goes through the chat-flow.

The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.