# WhatsTool Business Bot guide

WhatsTool Business Chatbot stands out as a powerful tool for enhancing customer interactions and automating communication processes. WhatsTool Business Users can harness the potential of this feature to create dynamic and responsive chatbots tailored to their specific business needs.

Creating a chatbot with WhatsTool Business is a straightforward process. The chatbot's adaptability makes it a versatile tool, capable of handling a range of inquiries and scenarios.

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<summary>Update contact fields</summary>

Update the data provide by the customers to the custom fields

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<summary>Assign agent on button click</summary>

You can assign the agent based on the button customer clicked

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<summary>Unlimited Nodes</summary>

Easily build chatbot like automation with drag and drop editor for any questions or lead qualification

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<summary>Google sheets Integrations</summary>

Send personalised notification from developer api, update your crm or our crm for every update of customer journey.

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<summary>CRM Integrations</summary>

Send personalised notification from developer api, update your crm or our crm for every update of customer journey.

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<summary>Ask a questions </summary>

You can ask the questions to the customers and you can store those data in the custom fields

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<summary>Templates Import</summary>

Importing the Templates can be done and you can connect those to Bots

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<summary>Quick Reply</summary>

You can import the pre-defined Quick reply and you can connect to bots.

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