# 5. How to request payment ?

Steps: This is to request a Payment from the Customers when it is in Open Chat.

1. Click on Payment Icon inside the Chat
2. Enter the Amount you want to request and write Description ( If needed ) 
3. Then, Click on Send button.

{% hint style="info" %}
To request the payment you need to Integrate with **RazorPay**, Which is available in **APP Integration**
{% endhint %}

{% hint style="info" %}
Kindly refer the short Video for better understanding
{% endhint %}