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  • 📖Meta Guide
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      • 1. How to verify facebook business account ?
      • 2. How to see quality score ?
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      • 6. How to request review to enable the business manager account ?
      • 7. Template guidelines
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  • 🈁CHATS
    • WhatsTool Business Chats Guide
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      • 1. How to initiate a new chat ?
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      • 3. How to send a catalog product ?
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      • 5. How to request payment ?
      • 6. How to add private note ?
      • 7. How to assign label, team member & status in chat ?
      • 8. How to send multiple media in chat ?
      • 9. How to assign labels, custom field & status in bulk ?
      • 10. How to use click to chat ?
    • Efficiently using Chats
  • 📕CONTACTS & CRM
    • WhatsTool Business Contacts guide
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      • Labels
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    • Q&A Best Practices
      • 1. How to import CSV to add Contacts ?
      • 2. How to add contacts manually ?
      • 3. How to start campaign by selecting contacts ?
      • 4. How to edit the contacts ?
    • Efficiently using Contacts & CRM
    • Frequently asked questions
  • 📣CAMPAIGN
    • WhatsTool Business Campaign guide
    • Broadcasting the message
    • Campaign Analytics
    • Q&A Best Practices
      • 1. How to create a campaign ?
      • 2. How to schedule a campaign ?
      • 3. How to send session message in bulk ?
      • 4. How to retarget the customer using analytics ?
    • Efficiently using the Campaign
    • Frequently asked questions
  • 🤖BOTS
    • WhatsTool Business Bot guide
    • Ask Questions
      • Ask Email
      • Ask Text
      • Ask Date
      • Ask Number
      • Ask Address
      • Ask URL
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      • Ask Phone
    • Bot Actions
      • Assign Conversation
      • Update Contact Fields
      • Unassign Conversations
      • Update Conversation Fields
    • Set up Default Bot
    • Q&A Best Practices
      • 1. How to create my customise bot message ?
      • 2. How to get the feedback using the bot and retrieve the data in Google sheet ?
    • Efficiently using the Automation
    • Frequently asked questions
  • 🛒COMMERCE
    • WhatsTool Business Commerce guide
    • Connect the Catalog with Meta
    • Q&A Best Practices
      • 1. How to connect my catalogs in WhatsApp API ?
      • 2. How to create a catalogue ?
      • 3. How to add product items to catalogue ?
    • Frequently Asked Questions
    • Efficiently using the Ecommerce
  • 📄TEMPLATES
    • WhatsTool Business Templates guide
    • Q&A Best Practices
      • 1. How to create a template ?
    • Efficiently using Templates
    • Frequently asked questions
  • 🛠️SETTINGS
    • WhatsApp API Number
      • 1. How to update the whatsapp profile ?
    • Manage Team
      • 2. How to add team member in WhatsTool Business ?
      • 3. How to assign team member in assignment rule ?
    • Media Gallery
  • 💰Pricing
    • WhatsApp Conversation Credit (WCC)
    • WhatsTool Platform Pricing
    • Team Member - Add-Ons
  • 🖇️App Integration
    • Google Sheet
    • Zoho CRM
    • Pabbly Integration
    • Razorpay
    • Page
    • Shopify
    • Facebook Ads
  • 👨‍💻API DOCS
  • Miscellaneous
    • WhatsApp Business API - Unsupported Messages
    • Commonly asked questions in support
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  • Procedures
  • Importance of Campaign

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  1. CAMPAIGN
  2. Q&A Best Practices

1. How to create a campaign ?

PreviousQ&A Best PracticesNext2. How to schedule a campaign ?

Last updated 4 months ago

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Procedures

Steps :

  1. Kindly go to Campaign

  2. Click on create campaign which is in right top

  3. Select the required message or template to send

  4. Select the contacts to run the campaign

  5. After importing the CSV file, Kindly save the campaign or save and run the campaign

Kindly refer the below video for better understanding

How should be the CSV file for Campaign

  1. Go to Excel

  2. Column 1 ---> Fill Customers WhatsApp Number with +Country code

  3. Column 2 ---> Fill the names of the customers

  4. Column 3 & 4 ---> Kindly fill the variables (If template has variable it is neccessary)

  5. Save the file in CSV format.

Importance of Campaign

Campaigns in WhatsApp API hold significant importance for businesses and organizations looking to engage with their audience effectively. Here are some key reasons why campaigns in WhatsApp API are crucial:

  1. Direct and Personalized Communication: WhatsApp allows businesses to send messages directly to users' phones, offering a highly personalized and direct mode of communication. Campaigns enable businesses to tailor messages based on user preferences, demographics, or past interactions, enhancing engagement and relevance.

  2. High Engagement Rates: WhatsApp boasts high engagement rates, with messages often being read within minutes of receipt. Campaigns leverage this responsiveness to deliver timely and impactful communications, whether it's promotional offers, updates, or customer support.

  3. Rich Media Capabilities: WhatsApp supports various multimedia formats, including images, videos, and documents. Campaigns can leverage these rich media capabilities to create visually compelling content that captures users' attention and conveys information effectively.

  4. Interactive Features: WhatsApp API allows for interactive features such as polls, surveys, and quick replies, enabling businesses to gather feedback, conduct market research, or provide personalized assistance seamlessly within the messaging platform.

  5. Opt-In Nature: Users opt-in to receive messages from businesses on WhatsApp, ensuring that campaigns reach an audience genuinely interested in the brand or its offerings. This opt-in nature fosters a sense of trust and willingness to engage with campaign content.

  6. Cost-Effective Communication: Compared to traditional marketing channels, WhatsApp campaigns can be a cost-effective solution for businesses, especially for reaching a global audience. With no SMS charges or advertising fees, WhatsApp campaigns offer a cost-efficient way to connect with customers.

  7. Integration with CRM Systems: WhatsApp API can be integrated with CRM (Customer Relationship Management) systems, allowing businesses to manage contacts, segment audiences, and track campaign performance seamlessly. This integration enhances the effectiveness of campaigns by leveraging customer data and insights.

  8. Compliance and Security: WhatsApp API ensures compliance with data protection regulations and security standards, providing businesses and users with peace of mind regarding the privacy and security of their communications.

In summary, campaigns in WhatsApp API are crucial for businesses seeking to leverage direct, personalized communication channels to engage with their audience effectively, drive engagement, and achieve their marketing objectives.

📣
Creating the Campaign