# Assign Conversation

This card allows your agents to take over the conversation and provide a personal touch.

You can Assign the Conversation to any of the User or Team or Bot or their contact owner listed in the CRM software.

#### Assign to a user <a href="#assign-to-a-user" id="assign-to-a-user"></a>

If you select **Assignee Type as user**, then Assignee will be one of the users that you have invited on your WhatsTool Business Account.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.whatstool.business/bots/bot-actions/assign-conversation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.