> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/chats/q-and-a-best-practices/6.-how-to-add-private-note.md).

# 6. How to add private note ?

Steps: This is to add Private Note in Customer chat. It'll be visible only to Team Member. 

1. Click on Private Note inside the Chat
2. Type the Message which you want to inform for your Team Member.
3. Then, Click on Send button.

{% hint style="info" %}
Kindly refer the short Video for better understanding
{% endhint %}

{% embed url="<https://www.loom.com/share/290ff0cef6fe4b2e92684b2053e31ead?sid=60624cf2-5c20-4c6b-b7bd-5a21fa11727a>" %}