> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/bots/ask-questions/ask-email.md).

# Ask Email

**Understanding "Ask** Email"

Ask email from your customer by using **Ask Email card.**

#### **Ask as Text Essentials** <a href="#ask-as-text-essentials" id="ask-as-text-essentials"></a>

Before you start using Ask Email card, here are some things you need to know:

#### **Question Text** <a href="#question-text" id="question-text"></a>

This is the question you want to ask users. Make it clear and short so users know what you're asking.

The **Question text** can be made **Bold**, *Italic*, or ~~strikethrough~~ using the options provided. The text will add the asterisk(\*) for **Bold**, Underscore(\_) for **Italic text**, and Tilde(\~) for **Strikethrough** around the text.

## Implementation Examples :&#x20;

You are asking your customers for their **Email id** to send notifications or product related updates. The Ask Email question type with validation settings will make sure users give helpful responses within a specific character limit.

For the **Question Text** you can enter: *"Kindly share your email with us to send you the help document shortly."*

You have the option to **store the user response** in the variable. You can create a variable - `user_email` for example to store the user response.

Now for the **validation settings**, you could provide the **attempt** limit as 1, Validation Error Message is optional. Provide the **Action on Invalid Response.**

#### Publish the flow <a href="#publish-the-flow" id="publish-the-flow"></a>

To publish the flow, connect the card with the starting button and then click on Publish Button.

#### In WhatsApp <a href="#in-whatsapp" id="in-whatsapp"></a>

This is how "**Ask Email**" card would be on the WhatsApp Platform.

The above sample flow is for you to understand how "**Ask Text**" Card works and it's usage. It is not a representation of what can be achieved with WhatsTool Business.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.whatstool.business/bots/ask-questions/ask-email.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.