Ask Email
Optimize user engagement with Ask Email card: Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.
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Optimize user engagement with Ask Email card: Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.
Last updated
Was this helpful?
Was this helpful?
Understanding "Ask Email"
Ask email from your customer by using Ask Email card.
Before you start using Ask Email card, here are some things you need to know:
This is the question you want to ask users. Make it clear and short so users know what you're asking.
The Question text can be made Bold, Italic, or strikethrough using the options provided. The text will add the asterisk(*) for Bold, Underscore(_) for Italic text, and Tilde(~) for Strikethrough around the text.
You are asking your customers for their Email id to send notifications or product related updates. The Ask Email question type with validation settings will make sure users give helpful responses within a specific character limit.
For the Question Text you can enter: "Kindly share your email with us to send you the help document shortly."
You have the option to store the user response in the variable. You can create a variable - user_email for example to store the user response.
Now for the validation settings, you could provide the attempt limit as 1, Validation Error Message is optional. Provide the Action on Invalid Response.
To publish the flow, connect the card with the starting button and then click on Publish Button.
This is how "Ask Email" card would be on the WhatsApp Platform.
The above sample flow is for you to understand how "Ask Text" Card works and it's usage. It is not a representation of what can be achieved with WhatsTool Business.