> For the complete documentation index, see [llms.txt](https://docs.whatstool.business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whatstool.business/bots.md).

# BOTS

- [WhatsTool Business Bot guide](https://docs.whatstool.business/bots/whatstool-business-bot-guide.md): Enhance customer interactions and automate communication processes with WhatsTool Business powerful chatbot. Explore the glossary for key terms and functionalities.
- [Ask Questions](https://docs.whatstool.business/bots/ask-questions.md)
- [Ask Email](https://docs.whatstool.business/bots/ask-questions/ask-email.md): Optimize user engagement with Ask Email card: Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.
- [Ask Text](https://docs.whatstool.business/bots/ask-questions/ask-text.md): Discover the power of "Ask Text" Card in WhatsTool Business. Engage users with open-ended questions and store their responses in a designated variable for use in your BotFlow.
- [Ask Date](https://docs.whatstool.business/bots/ask-questions/ask-date.md)
- [Ask Number](https://docs.whatstool.business/bots/ask-questions/ask-number.md)
- [Ask Address](https://docs.whatstool.business/bots/ask-questions/ask-address.md): Make it convenient for businesses in Singapore and India to collect customer addresses with the Ask Address feature. Craft a clear and reassuring Header Text to ensure customer safety.
- [Ask URL](https://docs.whatstool.business/bots/ask-questions/ask-url.md)
- [Ask Location](https://docs.whatstool.business/bots/ask-questions/ask-location.md): Ask Location from your customer by using Ask Location card.
- [Ask Phone](https://docs.whatstool.business/bots/ask-questions/ask-phone.md): Discover the power of the "Ask Phone" card in Gallabox, enabling seamless collection of customer mobile numbers. Get insights on question text, response storage, validation settings, and more.
- [Bot Actions](https://docs.whatstool.business/bots/bot-actions.md): Boost Efficiency with Gallabox Actions: Assign conversation, Update fields automatically and many more actions
- [Assign Conversation](https://docs.whatstool.business/bots/bot-actions/assign-conversation.md): Enhance customer interactions with a personalized touch using our conversation assignment card. Assign to users, teams, bots, or contact owners in your WhatsTool Business Account.
- [Update Contact Fields](https://docs.whatstool.business/bots/bot-actions/update-contact-fields.md): Streamline customer communication with WhatsTool Business's contact field update feature. Opt to replace, add if empty, or append details seamlessly. Click to find out more!
- [Unassign Conversations](https://docs.whatstool.business/bots/bot-actions/unassign-conversations.md): Ensure seamless customer service by utilizing this card. Connect the final card to retain crucial data and enhance efficiency.
- [Update Conversation Fields](https://docs.whatstool.business/bots/bot-actions/update-conversation-fields.md): Simplify conversation management with our website's card feature. Update or delete conversation tags with ease by selecting values, operations, and saving changes for a smooth chat-flow experience.
- [Set up Default Bot](https://docs.whatstool.business/bots/set-up-default-bot.md): Ready to publish your bot? Find out how to make it default by navigating to the WhatsApp Channel in Settings. Follow the steps to assign the bot and ensure a smooth chat-flow for your users.
- [Q\&A Best Practices](https://docs.whatstool.business/bots/q-and-a-best-practices.md)
- [1. How to create my customise bot message ?](https://docs.whatstool.business/bots/q-and-a-best-practices/1.-how-to-create-my-customise-bot-message.md)
- [2. How to get the feedback using the bot and retrieve the data in Google sheet ?](https://docs.whatstool.business/bots/q-and-a-best-practices/2.-how-to-get-the-feedback-using-the-bot-and-retrieve-the-data-in-google-sheet.md)
- [Efficiently using the Automation](https://docs.whatstool.business/bots/efficiently-using-the-automation.md)
- [Frequently asked questions](https://docs.whatstool.business/bots/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.