# WhatsTool Business

## WhatsTool Business

- [Get started with WhatsTool Business](https://docs.whatstool.business/get-started-with-whatstool-business.md)
- [Create an account in WhatsTool Business.](https://docs.whatstool.business/whatstool-business/create-an-account-in-whatstool-business..md): Create your account and explore WhatsTool Business.
- [How to connect your number to WhatsApp API ?](https://docs.whatstool.business/whatstool-business/how-to-connect-your-number-to-whatsapp-api.md)
- [WhatsTool Business Demo - Complete Walkthrough](https://docs.whatstool.business/whatstool-business/whatstool-business-demo-complete-walkthrough.md): In the doc we are going to explain the complete functionality of WhatsTool Business.
- [Quick Short Videos](https://docs.whatstool.business/whatstool-business/quick-short-videos.md): All the videos section of the WhatsTool Business are given below
- [Q\&A Best Practices](https://docs.whatstool.business/meta-guide/q-and-a-best-practices.md)
- [1. How to verify facebook business account ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/1.-how-to-verify-facebook-business-account.md)
- [2. How to see quality score ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/2.-how-to-see-quality-score.md)
- [3. How to apply for green tick ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/3.-how-to-apply-for-green-tick.md)
- [4. How often phone number status changes ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/4.-how-often-phone-number-status-changes.md)
- [5. What are the types of error code for failed message ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/5.-what-are-the-types-of-error-code-for-failed-message.md)
- [6. How to request review to enable the business manager account ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/6.-how-to-request-review-to-enable-the-business-manager-account.md)
- [7. Template guidelines](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/7.-template-guidelines.md)
- [8. How to Edit display name and delete the Whatsapp API Number ?](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/8.-how-to-edit-display-name-and-delete-the-whatsapp-api-number.md)
- [8. How to disable 2FA in the Meta](https://docs.whatstool.business/meta-guide/q-and-a-best-practices/8.-how-to-disable-2fa-in-the-meta.md)
- [Frequently asked questions](https://docs.whatstool.business/meta-guide/frequently-asked-questions.md)
- [Q\&A Best Practices](https://docs.whatstool.business/meta-guide/q-and-a-best-practices-1.md)
- [WhatsTool Business Chats Guide](https://docs.whatstool.business/chats/whatstool-business-chats-guide.md): Discover key conversation terms in WhatsTool Business with our alphabetical glossary. Get clear definitions for a better understanding. Start exploring now!
- [Shared Inbox](https://docs.whatstool.business/chats/shared-inbox.md): WhatsTool Business Conversations: Your superhero sidekick for building connections with customers. Handle inquiries, address concerns, and gather feedback effortlessly
- [Reply Box](https://docs.whatstool.business/chats/reply-box.md): Enhance productivity with features like triggering bots, attaching files, using emojis, and more.
- [Q\&A Best Practices](https://docs.whatstool.business/chats/q-and-a-best-practices.md)
- [1. How to initiate a new chat ?](https://docs.whatstool.business/chats/q-and-a-best-practices/1.-how-to-initiate-a-new-chat.md)
- [2. How to send a template ?](https://docs.whatstool.business/chats/q-and-a-best-practices/2.-how-to-send-a-template.md)
- [3. How to send a catalog product ?](https://docs.whatstool.business/chats/q-and-a-best-practices/3.-how-to-send-a-catalog-product.md)
- [4. How to send a quick reply ?](https://docs.whatstool.business/chats/q-and-a-best-practices/4.-how-to-send-a-quick-reply.md)
- [5. How to request payment ?](https://docs.whatstool.business/chats/q-and-a-best-practices/5.-how-to-request-payment.md)
- [6. How to add private note ?](https://docs.whatstool.business/chats/q-and-a-best-practices/6.-how-to-add-private-note.md)
- [7. How to assign label, team member & status in chat ?](https://docs.whatstool.business/chats/q-and-a-best-practices/7.-how-to-assign-label-team-member-and-status-in-chat.md)
- [8. How to send multiple media in chat ?](https://docs.whatstool.business/chats/q-and-a-best-practices/8.-how-to-send-multiple-media-in-chat.md)
- [9. How to assign labels, custom field & status in bulk ?](https://docs.whatstool.business/chats/q-and-a-best-practices/9.-how-to-assign-labels-custom-field-and-status-in-bulk.md)
- [10. How to use click to chat ?](https://docs.whatstool.business/chats/q-and-a-best-practices/10.-how-to-use-click-to-chat.md)
- [Efficiently using Chats](https://docs.whatstool.business/chats/efficiently-using-chats.md): Here you've the best guide to use the chats and explaination of each and every features
- [WhatsTool Business Contacts guide](https://docs.whatstool.business/contacts-and-crm/whatstool-business-contacts-guide.md): Discover WhatsTool Business, the centralized hub for businesses to efficiently manage and utilize customer data. Simplify contact management for effective communication.
- [Features](https://docs.whatstool.business/contacts-and-crm/features.md)
- [Labels](https://docs.whatstool.business/contacts-and-crm/features/labels.md)
- [Custom Field](https://docs.whatstool.business/contacts-and-crm/features/custom-field.md): Customize information collection with Gallabox's Field Collection feature, creating and managing contact and company fields to suit your specific data needs perfectly.
- [Status](https://docs.whatstool.business/contacts-and-crm/features/status.md): Status are used to categorize and organize conversations between businesses and customers. Businesses can apply status  conversations to help manage and track the status or context of each interaction
- [Quick Reply](https://docs.whatstool.business/contacts-and-crm/features/quick-reply.md): Discover the convenience of Quick Reply - message templates for quick access. Enhance customer interaction with attachments, emojis, and personalized touches.
- [Q\&A Best Practices](https://docs.whatstool.business/contacts-and-crm/q-and-a-best-practices.md)
- [1. How to import CSV to add Contacts ?](https://docs.whatstool.business/contacts-and-crm/q-and-a-best-practices/1.-how-to-import-csv-to-add-contacts.md)
- [2.  How to add contacts manually ?](https://docs.whatstool.business/contacts-and-crm/q-and-a-best-practices/2.-how-to-add-contacts-manually.md)
- [3. How to start campaign by selecting contacts ?](https://docs.whatstool.business/contacts-and-crm/q-and-a-best-practices/3.-how-to-start-campaign-by-selecting-contacts.md)
- [4. How to edit the contacts ?](https://docs.whatstool.business/contacts-and-crm/q-and-a-best-practices/4.-how-to-edit-the-contacts.md)
- [Efficiently using Contacts & CRM](https://docs.whatstool.business/contacts-and-crm/efficiently-using-contacts-and-crm.md): Here you've the best guide to use the Contacts and explaination of each and every features
- [Frequently asked questions](https://docs.whatstool.business/contacts-and-crm/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.
- [WhatsTool Business Campaign guide](https://docs.whatstool.business/campaign/whatstool-business-campaign-guide.md): With WhatsTool Business Broadcast feature, sending messages, updates, and promotions to a large group of recipients has never been easier. Reach your audience with efficiency and ease.
- [Broadcasting the message](https://docs.whatstool.business/campaign/broadcasting-the-message.md): With WhatsTool Business Broadcast feature, sending messages, updates, and promotions to a large group of recipients has never been easier. Reach your audience with efficiency and ease.
- [Campaign Analytics](https://docs.whatstool.business/campaign/campaign-analytics.md): Discover the power of Broadcast Analytics. Access insightful reports and easily resend broadcasts. Visit us today!
- [Q\&A Best Practices](https://docs.whatstool.business/campaign/q-and-a-best-practices.md)
- [1. How to create a campaign ?](https://docs.whatstool.business/campaign/q-and-a-best-practices/1.-how-to-create-a-campaign.md)
- [2. How to schedule a campaign ?](https://docs.whatstool.business/campaign/q-and-a-best-practices/2.-how-to-schedule-a-campaign.md)
- [3. How to send session message in bulk ?](https://docs.whatstool.business/campaign/q-and-a-best-practices/3.-how-to-send-session-message-in-bulk.md)
- [4. How to retarget the customer using analytics ?](https://docs.whatstool.business/campaign/q-and-a-best-practices/4.-how-to-retarget-the-customer-using-analytics.md)
- [Efficiently using the Campaign](https://docs.whatstool.business/campaign/efficiently-using-the-campaign.md)
- [Frequently asked questions](https://docs.whatstool.business/campaign/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.
- [WhatsTool Business Bot guide](https://docs.whatstool.business/bots/whatstool-business-bot-guide.md): Enhance customer interactions and automate communication processes with WhatsTool Business powerful chatbot. Explore the glossary for key terms and functionalities.
- [Ask Questions](https://docs.whatstool.business/bots/ask-questions.md)
- [Ask Email](https://docs.whatstool.business/bots/ask-questions/ask-email.md): Optimize user engagement with Ask Email card: Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.
- [Ask Text](https://docs.whatstool.business/bots/ask-questions/ask-text.md): Discover the power of "Ask Text" Card in WhatsTool Business. Engage users with open-ended questions and store their responses in a designated variable for use in your BotFlow.
- [Ask Date](https://docs.whatstool.business/bots/ask-questions/ask-date.md)
- [Ask Number](https://docs.whatstool.business/bots/ask-questions/ask-number.md)
- [Ask Address](https://docs.whatstool.business/bots/ask-questions/ask-address.md): Make it convenient for businesses in Singapore and India to collect customer addresses with the Ask Address feature. Craft a clear and reassuring Header Text to ensure customer safety.
- [Ask URL](https://docs.whatstool.business/bots/ask-questions/ask-url.md)
- [Ask Location](https://docs.whatstool.business/bots/ask-questions/ask-location.md): Ask Location from your customer by using Ask Location card.
- [Ask Phone](https://docs.whatstool.business/bots/ask-questions/ask-phone.md): Discover the power of the "Ask Phone" card in Gallabox, enabling seamless collection of customer mobile numbers. Get insights on question text, response storage, validation settings, and more.
- [Bot Actions](https://docs.whatstool.business/bots/bot-actions.md): Boost Efficiency with Gallabox Actions: Assign conversation, Update fields automatically and many more actions
- [Assign Conversation](https://docs.whatstool.business/bots/bot-actions/assign-conversation.md): Enhance customer interactions with a personalized touch using our conversation assignment card. Assign to users, teams, bots, or contact owners in your WhatsTool Business Account.
- [Update Contact Fields](https://docs.whatstool.business/bots/bot-actions/update-contact-fields.md): Streamline customer communication with WhatsTool Business's contact field update feature. Opt to replace, add if empty, or append details seamlessly. Click to find out more!
- [Unassign Conversations](https://docs.whatstool.business/bots/bot-actions/unassign-conversations.md): Ensure seamless customer service by utilizing this card. Connect the final card to retain crucial data and enhance efficiency.
- [Update Conversation Fields](https://docs.whatstool.business/bots/bot-actions/update-conversation-fields.md): Simplify conversation management with our website's card feature. Update or delete conversation tags with ease by selecting values, operations, and saving changes for a smooth chat-flow experience.
- [Set up Default Bot](https://docs.whatstool.business/bots/set-up-default-bot.md): Ready to publish your bot? Find out how to make it default by navigating to the WhatsApp Channel in Settings. Follow the steps to assign the bot and ensure a smooth chat-flow for your users.
- [Q\&A Best Practices](https://docs.whatstool.business/bots/q-and-a-best-practices.md)
- [1. How to create my customise bot message ?](https://docs.whatstool.business/bots/q-and-a-best-practices/1.-how-to-create-my-customise-bot-message.md)
- [2. How to get the feedback using the bot and retrieve the data in Google sheet ?](https://docs.whatstool.business/bots/q-and-a-best-practices/2.-how-to-get-the-feedback-using-the-bot-and-retrieve-the-data-in-google-sheet.md)
- [Efficiently using the Automation](https://docs.whatstool.business/bots/efficiently-using-the-automation.md)
- [Frequently asked questions](https://docs.whatstool.business/bots/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.
- [WhatsTool Business Commerce guide](https://docs.whatstool.business/commerce/whatstool-business-commerce-guide.md): Bring your shopify or ecommerce website into WhatsApp catalog for auto-checkout
- [Connect the Catalog with Meta](https://docs.whatstool.business/commerce/connect-the-catalog-with-meta.md): Easily connect your catalog with Meta Business Manager. Access your Business Manager, navigate to WhatsApp Accounts, & open WhatsApp Manager. Verify your phone number and select the desired catalogue.
- [Q\&A Best Practices](https://docs.whatstool.business/commerce/q-and-a-best-practices.md)
- [1. How to connect my catalogs in WhatsApp API ?](https://docs.whatstool.business/commerce/q-and-a-best-practices/1.-how-to-connect-my-catalogs-in-whatsapp-api.md)
- [2. How to create a catalogue ?](https://docs.whatstool.business/commerce/q-and-a-best-practices/2.-how-to-create-a-catalogue.md)
- [3. How to add product items to catalogue ?](https://docs.whatstool.business/commerce/q-and-a-best-practices/3.-how-to-add-product-items-to-catalogue.md)
- [Frequently Asked Questions](https://docs.whatstool.business/commerce/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.
- [Efficiently using the Ecommerce](https://docs.whatstool.business/commerce/efficiently-using-the-ecommerce.md)
- [WhatsTool Business Templates guide](https://docs.whatstool.business/templates/whatstool-business-templates-guide.md): Learn how to create effective WhatsApp message templates for marketing. Follow guidelines, avoid restricted content, and get your templates approved hassle-free.
- [Q\&A Best Practices](https://docs.whatstool.business/templates/q-and-a-best-practices.md)
- [1. How to create a template ?](https://docs.whatstool.business/templates/q-and-a-best-practices/1.-how-to-create-a-template.md)
- [Efficiently using Templates](https://docs.whatstool.business/templates/efficiently-using-templates.md): Templates are used in template messages to open marketing, utility, and authentication conversations with customers.
- [Frequently asked questions](https://docs.whatstool.business/templates/frequently-asked-questions.md): Discover answers and solutions to common issues with conversation access, management, and functionality in our FAQs. Get insights for using this feature effectively.
- [WhatsApp API Number](https://docs.whatstool.business/settings/whatsapp-api-number.md)
- [1. How to update the whatsapp profile ?](https://docs.whatstool.business/settings/whatsapp-api-number/1.-how-to-update-the-whatsapp-profile.md)
- [Manage Team](https://docs.whatstool.business/settings/manage-team.md)
- [2. How to add team member in WhatsTool Business ?](https://docs.whatstool.business/settings/manage-team/2.-how-to-add-team-member-in-whatstool-business.md): Team member allows you to manage user access and permissions within WhatsTool Business.
- [3. How to assign team member in       assignment rule ?](https://docs.whatstool.business/settings/manage-team/3.-how-to-assign-team-member-in-assignment-rule.md)
- [Media Gallery](https://docs.whatstool.business/settings/media-gallery.md)
- [WhatsApp Conversation Credit (WCC)](https://docs.whatstool.business/pricing/whatsapp-conversation-credit-wcc.md)
- [WhatsTool Platform Pricing](https://docs.whatstool.business/pricing/whatstool-platform-pricing.md): Unlock the magic of WhatsApp for your Business
- [Team Member - Add-Ons](https://docs.whatstool.business/pricing/team-member-add-ons.md)
- [Google Sheet](https://docs.whatstool.business/app-integration/google-sheet.md): Google Sheets is a cloud-based spreadsheet software developed by Google . It offers a wide range of features for creating, editing, and collaborating on spreadsheets in real-time.
- [Zoho CRM](https://docs.whatstool.business/app-integration/zoho-crm.md): Zoho CRM is a software developed by Zoho Corporation. It is designed to help businesses manage their customer relationships effectively by providing tools or sales automation, marketing automation.
- [Pabbly Integration](https://docs.whatstool.business/app-integration/pabbly-integration.md): Pabbly is an all-in-one subscription billing and management platform designed to streamline recurring billing processes for businesses.
- [Razorpay](https://docs.whatstool.business/app-integration/razorpay.md): Razorpay is a leading online payment gateway platform based in India, offering businesses a suite of payment solutions to accept payments securely and efficiently.
- [Page](https://docs.whatstool.business/app-integration/page.md)
- [Shopify](https://docs.whatstool.business/app-integration/shopify.md): Automate your e-commerce journey by connecting Shopify with WhatsTool Business. Set up cart abandonment messages, order confirmations, and COD workflows with ease.
- [Facebook Ads](https://docs.whatstool.business/app-integration/facebook-ads.md): Connect Facebook pages and WhatsApp Business accounts easily with WhatsTool Business. Automate messages to new leads and customers with FB Leads integration.
- [Miscellaneous](https://docs.whatstool.business/miscellaneous.md)
- [WhatsApp Business API - Unsupported Messages](https://docs.whatstool.business/miscellaneous/whatsapp-business-api-unsupported-messages.md)
- [Commonly asked questions in support](https://docs.whatstool.business/miscellaneous/commonly-asked-questions-in-support.md)